سياسة الاسترداد
Return & Exchange Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, please review the following return policy:
Eligible Returns
• Returns are accepted within 14 days from the delivery date.
• Products must be:
• Unused
• In original packaging
• Sealed (if applicable)
Non-returnable Items
• Opened or used cosmetics
• Items with broken seals
• Personalized or promotional items
Refund Method
• Refunds are issued to the original payment method within 7 working days after we receive and inspect the product.
• Shipping fees are non-refundable
Exchange Policy
• Exchanges are accepted only for:
• Wrong items shipped
• Damaged products (reported within 48 hours of delivery)
• Exchange is subject to stock availability
How to Request a Return
1. Contact us via email or phone with your order number
2. Send a photo of the item (if damaged or incorrect)
3. We’ll reply with return instructions
Contact Details
Email:[Mohamed_Elshater89@outlook.com]
Phone number:[01040599592]
Phone number:[01040599592]
